Loading... Please wait...

Shipping & Returns

Shipping

FREE Shipping on EVERYTHING*

Most orders are filled in 3 to 5 days of receipt.  Large and/or heavy items or large orders may be dropped shipped to you from the vendor. We ship using USPS First Class, Priority, and UPS Ground. 

Expedited shipping is available for an additional shipping/handling charge and can be usually processed the same or next day and will be shipped USPS Priority or UPS 2 or 3 Day Service.

Expedited shipping & handling is calculated by shipping weight:

Under 1 lb. ~ $19.95

1 to 2 lbs ~ $29.95

2 to 5 lbs ~ $39.95

each additional lb is $7.50

* The Match and Hatch offers a FREE Shipping Incentive on all items in our store to help make buying easier. The actual shipping will only be charged on Returns that fall under reasons of "Do not need any longer", "No longer wanted", "Ordered by mistake", "Not what I thought it was", "I changed my mind", and similar return request reasons.    

Returns Policy

All RETURNS to The Match and Hatch Store must have a Return Merchandise Approval Number (RMA#) and fall within our 30 Day Return Policy.

1. Refunds (less the actual shipping cost*) will be given for items returned within 15 days of receipt.

2. No Returns are available on: Purchases under $10, personalized, monogrammed, custom, and altered merchandise. 

3. A 15% restocking fee will be charged on returns after the 15 day period with no returns accepted after 30 Days of receipt as scanned by the delivery service used: UPS, USPS, or FedEx

4. Items must not be damaged by the buyer, worn, or altered. The return MUST be in the original undamaged boxes with packaging.

5. If we "The Match and Hatch Store" made an error in your shipment, we will be responsible and make all necessary corrections upon your notice to us within 15 days of receipt.

6. If your purchase arrived damaged or incorrect please contact us within 72 hours so we may send out a quick replacement and send instructions for the return.

7. Please help us with resolving any returns, damaged shipments, or quality issues in a timely manner.

* The actual shipping cost will be deducted from all standard (no longer wanted or needed) merchandise returns to The Match and Hatch Store.  The Match and Hatch Store does not charge shipping unless it is returned.  If Match and Hatch made an error in shipping we will pay for its return and there will not be a shipping charge deduction.  

 PHONE:  251-279-7429


 

Recent Updates

Connect with us

Newsletter